Syncing Testrail and JIRA

Best practices, code snippets for common functionality, examples, and guidelines.
MUP
Posts: 21
Joined: Sat Aug 21, 2021 2:34 pm

Syncing Testrail and JIRA

Post by MUP » Fri Sep 03, 2021 9:29 am

Once a testcase in Ranorex fails the first time there is _NEW_ JIRA issue created.
In parallel the Testrail testcase will be updated.
Both operations are working very well.

I could update the Testrail testcase with the JIRA issue ID manually.
But how could I get the JIRA issue ID automatically set into the failed Testrail testcase?
What ist the best practice?

Many Thanks.

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tmcdoniel
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Re: Syncing Testrail and JIRA

Post by tmcdoniel » Sat Sep 04, 2021 7:01 pm

Although there are Ranorex integrations to TestRail and JIRA. There are also direct integrations that can be implemented between TestRail and JIRA. I think that's where this synchronization should happen. If you search on those terms in Google, it leads to lots of links detailing how to setup these direct synchronizations with each other. This way when a new JIRA issue is created via Ranorex, JIRA can synchronize that issue ID to Testrail.
Sales Engineer @ Ranorex

MUP
Posts: 21
Joined: Sat Aug 21, 2021 2:34 pm

Re: Syncing Testrail and JIRA

Post by MUP » Sun Sep 05, 2021 10:01 am

I found a plugin for JIRA that did the job.
Thanks.